City of Walhalla Water and Sewer Department
Welcome to the City of Walhalla Water and Sewer Department. Below is some useful information about our policies, procedures, fees, and contact information.
ALL account changes or applications for new service require a photo ID and MUST be done in person at City Hall. We cannot take name change or address change requests over the phone or via email. Please see the New Water/Sewer Service tab for more information.
For water issues, after office hours or during holidays, please 864-499-4162 to report it. You may also report a non-emergency issue through the “Report Issue” form.
Annual Water Quality Report (CCR)
In compliance with the federal Safe Drinking Water Act Amendments, the City of Walhalla Water System is providing its customers with the annual water quality report. This report explains where your water comes from, what it contains, and how it compares to Environmental Protection Agency (EPA) and State standards. We are committed to providing you with information because informed customers are our best allies.
Billing Codes
In Spring of 2022, the City’s water bills were redesigned to list each charge separately versus only listing a total. This was to provide more transparency to the customer.
RI-W Base Residential Inside City, Account Base Fee
RI-W Residential Inside City, Water Usage (by volume, in gallons)
RO-W Base Residential Outside of City, Account Base Fee
RO-WO Residential Outside of City, Water Usage (by volume, in gallons)
RI-S Residential Inside City Sewer Usage (The City of Walhalla does not charge a separate base rate on sewer service, but does charge for sewer usage.)
OJRSA – RB Oconee Joint Regional Sewer Authority, Residential Base Fee for Sewer
OJRSA – RV Oconee Joint Regional Sewer Authority, Sewer Usage, by volume
RR-CI Residential Roll Cart Inside City
RR-CO Residential Roll Cart Outside of City
ANNOUNCEMENTS
N Hwy 11 – Boil Water Advisory Lifted July 15, 2024
N Hwy 11 Boil Water Advisory Lifted – July 15, 2024
The Walhalla Water Department advises the N Hwy 11 water customers that the boil water advisory has lifted. Bacteriological samples were collected and analyzed. Test results indicate the water is safe for drinking and cooking.
Areas include:
- N Hwy 11
- Christopher Rd
- Pickett Post Rd
- Oconee Station Rd
- Lecroy Rd
- Falcon’s Lair
- Walhalla High School
- Bethel Church Rd
- Springbrook Rd
- Deaton Rd
- Oconee Creek Rd
- Mountain Springs Rd
- Jones Rd
- Burnt Tanyard Rd
- Old Station Rd
- Country Junction Rd
- And surrounding areas
We apologize for the inconvenience this has caused and thank our customers for their patience and support.
Water Discoloration Update, 7-3-24
The City of Walhalla continues to monitor the water system after the recent discoloration experienced by some customers. Additional testing conducted by the City and SC DES (formerly SC DHEC) shows all standards are being met. Monitoring equipment for iron and manganese are being installed to help prevent future occurrences. If you are still experiencing discolored water, please notify us through the “Report Issue” form.
We are committed to providing safe drinking water and continual improvements to our water system to ensure its quality. We have several water system projects both on-going and planned to begin this year. These projects, and other system line maintenance, amount to over $10,000,000 of investments, and are made possible through multiple funding sources.
